Privacy Policy

Introduction

NEPA Webmart ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by all of the policies described herein.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

• Name and email address
• Phone number and company name
• Mailing address and billing information
• Payment and credit card information
• Service inquiries and project details
• Communications and correspondence

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (type, model, OS, browser)
• IP address and location data
• Pages visited and time spent
• Referral sources and navigation paths
• Cookies and similar tracking technologies
• Search queries and interaction data

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide and deliver our services and products
• To process your requests, inquiries, and transactions
• To send promotional emails and marketing communications
• To improve and optimize our website and services
• To analyze usage patterns and user behavior
• To detect and prevent fraud and security issues
• To comply with legal obligations and regulations
• To respond to your customer inquiries
• To personalize your website experience
• To conduct research and analytics

3. How We Share Your Information

Information We Do NOT Share

We do not sell, trade, or transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers

We may share information with trusted service providers who assist us in operating our website and conducting our business, including hosting providers, payment processors, and analytics services. These service providers are contractually obligated to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations and court orders
• Enforce our agreements and policies
• Protect the rights, property, and safety of NEPA Webmart
• Protect against fraud, security threats, or criminal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience. Cookies are small text files stored on your device that help us remember your preferences and recognize returning visitors.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Analytics and usage tracking
• Marketing Cookies: To deliver targeted advertising
• Preference Cookies: To remember your settings

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect website functionality.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for data transmission
• Secure server infrastructure and firewalls
• Access controls and authentication protocols
• Regular security audits and assessments
• Intrusion detection systems
• Employee confidentiality agreements

Note: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

Access and Control

You have the right to:

• Access your personal information
• Request corrections or updates to your data
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Marketing Communications

To unsubscribe from promotional emails, click the "Unsubscribe" link at the bottom of our emails or contact us directly.

7. Third-Party Links and Content

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will promptly delete such information. Parents who believe their child has provided information to us should contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. The retention period may vary depending on the type of information and the purpose of collection. You may request deletion of your information at any time, subject to legal and contractual obligations.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: